This is Ireland ! There are days when it will just rain and that’s that ! We want our guests to be confident that if the weather is against us all, you won’t lose your money or feel obliged to ride in the rain. 

So, if the local forecast is grim ( a combination of checking National forecasts and ‘Louth Weather’ on Facebook !), we will announce a Wet Day and you can either keep your booking for a future date or on request, we will refund your money. 

If you really want to go ahead regardless, no problem either, but at least you have the choice. 

We think that’s fair enough !

Plans change, we get it ! So you have booked and paid but something crops up and you just want to change your booking and come on a Different Day.

Not a problem – we just require two hours minimum notice so that we can put the bikes back into the on-line stock and have a chance to hire them out.

Same applies – as long as you give the two hours’ notice, we’ll hold your booking or refund on request.

We think that’s fair enough as well !

Sorry, but no show with no notice or less than two hours notice means that we can’t even try to resell the bikes that day.

We’ll still be as reasonable as we can be such circumstances but no show, no notice, no call to 0879921559 and our default position for No Shows is that you have lost your booking.

Like not turning up for a concert or a footie match . . Fair enough ?

All bookings have a start and a return time. 

If you arrive late then whilst we will accommodate you if we have spare capacity and we possibly can, on some days the bike you’ve on is booked back out again soon after you’re due to finish and it has been sanitised. 

Default position for Late Shows is that the hire period ends when scheduled. 

It’s not fair on our other guests to have their scheduled ride delayed or disrupted. As we said, we’ll accommodate you if we can but on a busy weekend, it is unlikely to be possible.

We hope that you understand our Wet Day, Different Day, No Show and Late Show policies and consider them to be fair and reasonable. 

The convenience of our On-Line booking system has enabled us to have bikes pre-allocated and ‘ready to ride’, reducing queuing to an absolute minimum, getting all our guests ‘On Yer Bike’ with no hassle – in one end, out the other from our extended, COVID adapted depot – and in no time, enjoying a ride along the magnificent Carlingford Lough Greenway. 

We’re nice people, we’ll always be as flexible as we possibly can be but at the end of the day, we’re running a business and the satisfaction of our guests is our guiding principle.

Any questions or queries about our policies then please just call us on 0879921559